Reputation Management
Why Online
Reviews Matter?
With real-time control of your listing across a network of 55+ leading sites, maps, and apps, we provide you with a guaranteed presence, making sure your correct and consistent NAP (Name, Address, and Phone) information is published, with updates appearing within 24 to 72 hours.
Once updated in your dashboard, your information is in our system and we’ll continuously communicate with the directories to ensure your business information is accurate, locked in, and remains that way.
When a prospective customer searches for your business online, the results that appear will be accurate, up-to-date, and congruent across all of the major sites and directories — leading to better customer experience and less friction between prospects and your front door.
Review Monitoring
Actively Monitor Top Review Sites
Real Time SMS Review Alerts
Real Time Email Review Alerts
Negative Feedback & Review Workflow Management
All negative feedback and reviews are instantly flagged to ensure you resolve the problem with your customer immediately.
Real-Time Reporting
Social Media Sharing: Cool Blue makes sure your reviews get shared on social media channels.